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Refund Policy

Refund Policy - the basics

  1. Eligibility: Refunds are granted solely at the discretion of Sandfield.

  2. Request Process: To request a refund, clients must contact our customer support team within 30 days of the service delivery.

  3. Refund Criteria: Refunds may be issued if the service provided does not meet the agreed-upon specifications or if there has been a genuine error on our part.

  4. Exclusions: Refunds will not be granted for change of mind or dissatisfaction where the service delivered meets the agreed-upon specifications.

  5. Refund Method: Refunds, if approved, will be processed using the original method of payment.

A legal disclaimer

While we strive to ensure the utmost satisfaction of our clients, circumstances may arise where a refund is necessary. This disclaimer outlines the terms and conditions governing refunds for services provided by Sandfield.

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